Customer Service

Carriage and packing is charged to destinations in the UK and Northern Ireland, except when other arrangements have been agreed. For overseas consignments we may contact you to advise on any additional carriage costs if required for your destination.

Our normal method of despatch is by post/road. Despatch by other methods will be subject to an extra charge.

Whilst we carry the majority of parts in stock, we can not guarantee the immediate availability of every item. If in any doubt please call us for more details.

Next Day delivery orders placed after 14:00 GMT may not be despatched until the following day.

Returns can only be allowed on normal stock lines with a Returns Merchandise Authority number (RMA). To obtain this you must first contact us quoting the invoice number, part number(s) and reason for return. All returns must be requested within 14 days of receipt of goods.

All returns must be carriage paid. A handling charge of not less than 25% of the goods value will be payable for non-faulty goods within warranty, as well as incorrectly ordered parts or goods returned outside the scope of warranty where a credit has been requested.